Viewpoint desktop call management viewpoint is the intuitive call handling software that makes it easy to place and transfer calls and manage contacts with draganddrop simplicity. Viewpoint construction accounting and project management. With wave viewpoint mobile, now all you need to be in the office is your mobile device. Vertical wave ip customers can take all of the same advanced call handling and presence management features they rely on in the office with them everywhere.
Just download the smartphone versions for android and iphone. Designed to work with the latest web browsers and mobile devices, youll find all the information you need to maximize your knowledge of and sales success with vertical products and services. How to use this guide this guide provides a comprehensive description of each type of phone and its functionality. With viewpoint mobile employees can communicate from anywhere and wave ip is bundled with powerful unified communications features. Trmb and construction management software leader, announced today the release of its service tech app for service contractors that. Vertical replaces the traditional business phone system with a communications platform and secure cloud services that enable powerful new workflows to ensure you are always connected to your customers. Wave server installation guide true data technology. This would initiate a call using verticals viewpoint web application. The wave viewpoint user guide describes how to use wave s windows interface which allows you a quick and easy way to handle and manage calls and messages. Configure vpn phones using wave ip for vertical openvpn. Vertical wave viewpoint download free download at rocket. Login to wave see login to wave ip global administrator.
Check out the newest and most commonly used articles below. As i discussed in this post, i am participating in the beta test for the vertical wave viewpoint android client the first device i am testing on is my mobile phone, the droid 2 global. Viewpoint desktop client included and at the core of every vertical wave ip is the awardwinning viewpoint desktop unified communications client, offering an expanded feature set with extensive call control, call rules, routing lists, data integration and more to enable highly customized, efficient communications. Included and at the core of every vertical wave ip is the awardwinning viewpoint desktop unified communications client, offering an expanded feature set with extensive call control, call rules, routing lists, data integration and more to enable highly customized, efficient communications. Vertical wave viewpoint download wave ip changes the. Viewpoint mobile 2 vertical wave ip sales and service. Wave global administrator, wave viewpoint, wave ip2500, wave fax manager, wave service. File distribution notice of ortho2 viewpoint commercial ortho2 viewpoint free download 2000 shareware periodically updates software information of ortho2 viewpoint from the publisher, so some. Sign on as an administrator to the pc, and run doubleclick the viewpoint setup file to start the viewpoint installation wizard. Vertical communications announces release of wave ip 4. Wave voicemail quick reference guide wave viewpoint user guide the wave viewpoint user guide describes how to use wave s windows interface which allows you a quick and easy way to handle and manage calls and messages. Vertical s viewpoint mobile application brings wave ips awardwinning unified communications uc feature set to your smartphone and other mobile devices. Vertical wave home vertical wave pure ip phone systems. Vertical wave phone server, or how i learned my lesson about release notes it was a lonely friday evening at the office and i didnt feel like driving home in the rain, so i found out our shitty phone server had a couple updates available.
Every aspect of wave ip is designed to enable your organization to enhance customer service, improve employee productivity and control communications costs. Vertical viewpoint interactive communication systems, inc. Viewpoint mobile allows users to utilize many of the wave unified communication features from anywhere. Wave ip changes the game for nextgeneration ip business communicationsdelivering enterpriselevel communications capabilities at a small business price. Kills viewpoint media player, viewpoint manager, and viewpoint toolbar. Wave viewpoint, the awardwinning desktop communications tool, is included for all users, providing control over every aspect of every call on both the pc desktop, smartphone and the telephone. Wave viewpoint user guide the wave viewpoint user guide describes how to use wave s windows interface which allows you a quick and easy way to handle and manage calls and messages. If you have additional information about the file, please share it with the freefixer. Integration with viewpoint web will make the wave platform capable of even greater flexibility, offering support from any device including. Vertical wave online case manager online support login. Viewpoint unveils new service tech mobile application at ahr expo 2020.
Follow the onscreen instructions to complete the viewpoint installation. Wave contact center administrator guide wave global. Vertical wave viewpoint is the software interface for the vertical voip phone system. One way audio with vertical wave phone system voip forum.
The vertical wave ip 500 is the base hardware platform designed for smaller deployments up to 50 users with 25 concurrent calls. Once a number is dialed from any web page, a call session is established with the far end party using the viewpoint web application. Vertical wave viewpoint download wave ip changes the game for. Viewpoint mobile included with every wave ip at no extra charge provides reliable, secure, realtime communications so you can work on your own devices. Viewpoint web vs viewpoint desktop wave ip knowledge base.
Viewpoint includes everything you need to run your practice, resulting in a streamlined system for a smoother, more efficiently run practice. Vertical updates is used to keep your wave current with the most uptodate software. The permissions required are extensive as you would expect for an app with this kind of capability. Wave supports vertical sip ip endpoints, sipbased pbx and applications networking, sip trunks and ip. Crmlink is a cloudbased service that connects to vertical wave ip, and is designed to be easy to use and easy to administer. See your wave system administrator for help if such a message appears. About vertical crmlink vertical crmlink overview vertical crmlink connects wave viewpoint users with popular customer relationship management crm products. Vertical wave phone server, or how i learned my lesson. Vertical replaces the traditional business phone system with a. The vertical wave ip is a cost effective feature rich ip pbx business phone system. Viewpoint media player is an annoywareadware that can display popups on your desktop. Vertical crmlink administrator guide for salesforce. Vpw runs on mac, windows, and theoretically even linux, while vpd only. Instructions for installing or updating to viewpoint 10.
Viewpoint provides secure instant messaging, presence management, visual voicemail and call management. Viewpoint vertical communications solutions for how we work. The software is installed on each workstation that has an associated phone. Vertical communications solutions for how we work today. Vertical communications now wave ip customers can take all of the same advanced call handling and presence management features they rely on in the office with them anywhere they want to work. Vertical wave viewpoint software free download vertical. You can search for any topics in the bar at the top right or browse topics in the table on the left. The wave ip communications platform combines voice, mobility and a variety. For assistance with the wave phone portal features, please see the wave.
Wave phone user guide chapter 1 introduction chapter contents all wave phones are multifunctional and specifically designed for use with the vertical communications vertical wave system. Allows you to see details of incoming and outgoing calls, call logs, instant messaging, and more. Vertical wave viewpoint installation tutorial youtube. Vertical wave pure ip phone systems from vertical communications delivered in the washington dc metro area. Wave ip changes the game for nextgeneration ip business. Embedded meetme conference rooms enhancing the wave ips existing builtin conference bridge solution, 4. The click to dial chrome extension allows customers that have deployed vertical s wave ip solution to offer an easy click to dial capability from their browser. Remember, you can always call 908 8510444 or email email protected for quick answers please see below for quick training videos for your vertical wave viewpoint software. Vertical replaces the traditional business phone system with a communications platform and secure cloud services that enable powerful new workflows to ensure you are always connected to. Wave server installation guide n i whats new in this version new for this release when you activate a wave license, you will now be asked if you want to participate in the. This is a technical resource for any administrator of a wave ip system. If you see a message stating that you have exceeded your viewpoint licenses, you cannot log on. Changes the color of the button when the mouse is over vertical truefalse. Administrator guide for salesforce vertical communications.
Viewpoint web supports pcs, mac, android, and ios devices giving universal access to. Wave viewpoint user guide revision history release date documentation changes page no. Viewpoint is vertical communications unified communications desktop client for the vertical wave phone system. Before logging in please note the login requirements below.
Vertical cloud connect vcc table of contents table of contents toggle navigation. Wave ip supports voip phones and digital phones from vodavi and comdial. Start programs vertical wave viewpoint wave viewpoint. The base user license included with every wave ip system gives everyone in your organization access to vertical s awardwinning viewpoint desktop uc client and to 100% mobility via the viewpoint mobile app, as well as features and tools they need to. This includes placing and receiving calls, viewing presence information, listening and managing voicemails, call logs, and sending instant messages. The wave ip500 base platform comes prepackaged with. Wave viewpoint mobile lets you take your office on the road.
649 1139 250 1195 183 940 820 646 616 1029 1088 572 1450 215 528 155 432 1605 138 748 835 68 460 1035 1607 1481 1137 703 1223 1495 58 527 914 1312 574 706 419 1259